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PhoneFile PRO has been developed over many years and is highly reliable and proven in the field. We update the software whenever we discover any problems, and offer free, unlimited, lifetime support and upgrades. In order to offer the best possible service, support is provided via email only.
Should you have any queries about using PhoneFile PRO, then please click here to contact our support team by email. We do however request that you take a look at the PhoneFile PRO online help supplied with the package, and also our online FAQ first.
Please also take the time to check whether you have the latest version of PhoneFile PRO installed, and if not, download it from our downloads page to upgrade your installation before contacting us.
Please have the following information available if you call:
- Software version number and serial number
- Smartcard reader model and serial number
- Computer brand, model and any additional hardware
- Operating System name and version number
- Specific steps to recreate the problem, if applicable